Privacy policy

CameraLK Technologies (Pvt) Ltd ("CameraLK", "we", "us") of 128 Highlevel Road, Nugegoda, Sri Lanka, is the controller of the personal data described in this policy. This policy applies to cameralktec.com, our showroom, our site inspections and every quote, installation and service visit we carry out.

We process personal data in accordance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.

Depending on how you deal with us, we collect:

• Contact details — your name, phone number, email address and the address of the property to be surveyed.

• Energy details — your monthly bill amount, supplier (CEB or LECO), connection type, tariff category and, if you share it, your electricity account number.

• Property details — roof type, orientation, shading and photographs taken during a site inspection.

• Application documents — the NIC copy, bill copies and wiring diagrams the utility requires for a net-metering, net-accounting or net-plus application.

• Website usage — the pages you visit, the values you enter in the savings calculator and the device you use, collected through cookies described below.

• To design and price a system for your roof and answer your enquiry.

• To prepare and file your CEB or LECO connection application on your behalf.

• To arrange financing with a partner bank, only when you ask us to.

• To schedule installation, commissioning and warranty visits.

• To register manufacturer warranties in your name.

• To keep records the Inland Revenue Department and the Sri Lanka Sustainable Energy Authority require us to keep.

We share your data only with parties involved in delivering your system:

• The Ceylon Electricity Board or Lanka Electricity Company, for your connection application and meter exchange.

• The partner bank or leasing company you choose, when you ask us to arrange financing.

• The equipment manufacturer or its Sri Lankan distributor, to register your warranty.

• Vetted partner installation crews outside the Western Province, who work under our supervision and are bound by the same confidentiality terms.

• Our accountants, auditors and IT providers, under contract and only to the extent needed for their work.

We do not sell personal data and we do not share it with advertisers.

The website uses a session cookie to keep the site working and to carry the figures you enter in the savings calculator through to the quote form. Analytics cookies, where enabled, collect anonymised page-view statistics. You can disable cookies in your browser; the calculator will still work but will not remember your entries between pages.

Enquiries that do not lead to a quote are deleted after 12 months. Quotes, installation records and warranty registrations are kept for the life of the longest warranty on the system — 25 years for panels — because we need them to honour a claim. Financial records are kept for the period the Inland Revenue Act requires.

You may at any time ask us to:

• Tell you what personal data we hold about you and give you a copy.

• Correct anything that is inaccurate or out of date.

• Delete data we no longer need to keep for a warranty, a filed application or a legal obligation.

• Stop sending you marketing — every message we send has an unsubscribe option, and a call or WhatsApp to the showroom does the same.

We respond within 21 days. If you are not satisfied with our answer you may complain to the Data Protection Authority of Sri Lanka.

Customer records are held in an access-controlled system with per-user logins and an audit trail. Paper application copies are kept in the Nugegoda office and shredded once the utility has issued the meter. Photographs of your roof are stored with the project record and are not published without your written consent.

We update this page when our practices change. The effective date at the top tells you when it was last revised, and material changes are notified to active customers by email.