Terms & conditions

• A quotation is valid for 30 days from its date. After that, panel and inverter prices may move with the exchange rate and we re-issue it.
• Every quotation lists the make, model and quantity of panels, inverter, battery, mounting and protection equipment. Substitutions are made only with your written agreement and only for equipment of equal or better specification.
• Indicative prices published on this website are bands, not offers. Only a written quotation issued after a site inspection is binding.

• Residential systems: 50% on signing the quotation, 50% on commissioning. Commercial systems: 40% on signing, 50% on delivery of equipment to site, 10% on commissioning.
• Where a partner bank finances the system, the bank's disbursement schedule replaces the above.
• Title to the equipment passes to you on payment in full. Risk passes on delivery to site.
• Prices are quoted in Sri Lankan rupees and include VAT at the rate in force on the date of invoice.

Our quotation is based on the roof, wiring and switchboard we saw at the site inspection. If on the day of installation we find a concealed defect — rotten purlins, an undersized main breaker, asbestos sheets that cannot bear a mounting rail — we stop, tell you, and issue a written variation before doing any extra work. You may decline the variation and cancel the affected part of the work without penalty.

We prepare and file the net-metering, net-accounting or net-plus application with the CEB or LECO, attend the utility inspection and chase the meter exchange. Approval timelines, feed-in rates and tariff categories are set by the utility and the Public Utilities Commission, not by us, and we do not guarantee them. You are responsible for the accuracy of the ownership and account documents you give us.

• Installation dates are agreed in writing and may move for weather that makes roof work unsafe.
• Work is carried out by our own crews, or outside the Western Province by vetted partner crews under our supervision. Either way the contract, the warranty and the point of contact stay with CameraLK.
• We provide a commissioning report, a single-line diagram, the electrician's certificate and a handover walk-through of the monitoring app.
• You provide safe access to the roof and switchboard and a working mains supply on the commissioning day.

Savings figures in the calculator, on this website and in your quotation are estimates based on your stated consumption, the published tariff, satellite irradiance data and the system size. Actual generation varies with weather, shading, panel soiling and how the utility bills exports. They are not a guarantee of any particular bill or payback period.

• You may cancel within 7 days of signing for a full refund of your deposit, provided equipment has not been ordered specifically for your site.
• After that, cancellation before installation is charged at the cost of equipment already ordered plus any restocking fee the supplier applies, less anything we can resell.
• We may cancel and refund in full if the site inspection or the utility application reveals that the system cannot lawfully be connected.

Equipment and workmanship warranties are set out in our Warranty policy, which forms part of these terms. Beyond those warranties, our liability for any loss arising from the supply or installation of a system is limited to the price paid for it. We are not liable for loss of generation revenue, loss of business or any indirect loss. Nothing in these terms limits liability for death, personal injury or fraud.

Service contracts, panel cleaning and fault visits outside the warranty are quoted separately. Fault calls are acknowledged within one working day and a technician dispatched within 24 hours in the Western Province, 72 hours elsewhere.

These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Disputes we cannot settle by discussion are referred to the courts of Colombo.